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eServices (ePermit and ePlans)

The Department of Permitting Services has created an electronic system to process permits (called ePermits) and submit plans (called ePlans). ePermits allow customers to submit an application, pay fees and receive a permit online. These functions will vary with each permit type. ePlans gives site users the ability to submit documents to DPS, track the review status and make changes. DPS staff will review the plans, make comments, ask for additional information and approve the plans electronically.

DPS customers are strongly encouraged to attend a training session or view the training videos prior to creating an online account and using ePermits or ePlans. For the list of training dates click on the "ePlans Training Registration" link. The videos may be viewed by clicking on the "eServices Training Videos" link.

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.