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Receipt of a Rental License Certificate

License certificates are issued to owners of multi-family facilities and the license must be displayed in the lobby, rental office, or other prominent public place on the property during the license period. In all other cases, the license can be printed by accessing the Licensing and Registration Online Network with an AccessMCG account. Login to the license record and go to the "General Information" tab and select the "Print License" link under the License Number.(See second link below).

If required information is missing from the application, a notice will be sent requesting the missing information. Please click on the first link for additional information.

Online users who have additional questions that require the expertise of a staff member, please see the topic entitled "Request to Speak with a Licensing and Registration Specialist".

Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.