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Elevator and Escalator Complaints

Elevators and escalators are licensed and regulated by the State of Maryland. To file a complaint or report an accident regarding an elevator or escalator in Montgomery County, please contact the State of Maryland Department of Labor, Licensing, and Regulation at 410.767.2990 Monday through Friday during normal business hours (7:00 AM to 5:00 PM). After hours and emergency complaints can be made by calling 410.767.2990.
Find more information from the following link(s):
To speak with a Customer Service Representative, please call 311 during business hours.