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Department of Permitting Services Case Management
A case is a land or building construction project that is deemed to be: Complex (i.e. large commercial construction or unusual single families); Unique in nature (i.e. new building concept); Places of Worship; High Profile Projects; Time Sensitive (i.e. collapsed or unstable structures); Green Tape Projects (building projects in Silver Spring, Wheaton, Long Branch, and Affordable Housing Projects); Others (to be determined). Each case is assigned a Permit Technician who will: Facilitate Pre-Design Consultation Meetings; Inform applicants of the entire permitting process as it relates to their project; coordinate the intake, permit processing, permit issuance and inspections of the project with the permit technicians, plan reviewers and inspectors in each function area required; assist applicants through the permitting process by keeping them informed of their permit status; resolve issues that impede the timely completion of the permitting process. Online customers may submit a request by clicking on the "Create Service Request" button below. Please provide the requestor's full name, email address, phone number, location of the project and a brief description of the request.
Find more information from the following link(s):
  • Case Management Program