Ride On Complaint - Other, Miscellaneous
To obtain information regarding an Ride On accident or injury, please contact Risk Management at 240-777-8920.
To file a Ride On complaint, you may either call MC311 Monday - Friday from 7:00 am - 5:00 pm or create a service request below. The complaint will be investigated by a Transit staff member. To create a service request, please fill in required information that is indicated with red asterisk (*). In addition, the following additional information is required: Complaint date time, Incident Date time, Origin, Destination, Route or Bus Number, Media Used, Complaint Category, Complaint Subcategory and provide a brief description of incident. Without the above information, the complaint cannot be properly investigated.