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Visit montgomerycountymd.gov/311
For Emergency: 911 | Out of County: 240-777-0311

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Top Services

  1. RideOn RealTime Arrival Information
  2. Requests to Discuss Property Tax Bill*
  3. 22 Gallon Bin (Bottles/Cans/Jars Recycling)
  4. Bulk Trash Pick-Up Request*  
  5. RideOn Trip Planning
  6. Schedule DPS Building Construction Related Permitting Inspections*
  7. Scrap Metal Pick-Up Request*
  8. Name and telephone number of DPS building inspector
  9. Delinquent Bill Received In Error
  10. Holiday Schedule for County Provided Trash & Recycling Collection
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Ride On Complaint - Other, Miscellaneous
To obtain information regarding an Ride On accident or injury, please contact Risk Management at 240-777-8920. To file a Ride On complaint, you may either call MC311 Monday - Friday from 7:00 am - 5:00 pm or create a service request below. The complaint will be investigated by a Transit staff member. To create a service request, please fill in required information that is indicated with red asterisk (*). In addition, the following additional information is required: Complaint date time, Incident Date time, Origin, Destination, Route or Bus Number, Media Used, Complaint Category, Complaint Subcategory and provide a brief description of incident. Without the above information, the complaint cannot be properly investigated.