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CashKey Does Not Work
CashKeys are extremely durable and are not affected by exposure to rain or heat, etc. They are not affected by magnetic or x-ray exposures (airport terminals, etc.) Unless the county can determine the amount of the funds still left on the damaged key, no refund will be issued. Keys can be exchanged at any time free of charge unless the damage results from user abuse. If you experience a problem, it is most likely due to a meter malfunction, not the key itself. If you feel the meter is malfunctioning, immediately stop using the key.

Please contact Parking Citation Services at 240.453.0113 to report a broken meter issue or to discuss tickets resulting from broken meters. When you receive the voice prompt, select option 2 "Questions About a Citation" and then select option #4, the broken meter option is #2.